Signs Your Basement Water Pump Needs Repair

It may not always be obvious when your basement water pump, also known as a sump pump, is broken. Here are some of the telltale signs that indicate your system needs repair: musty smell or mildew in your basement; float switch is stuck; system makes loud noises during operation; or sump pump hasn’t run since it last rained.

Our team will diagnose the problem and present you with options for repair. If you have an older basement water pump that is experiencing frequent problems, it may be more cost effective to replace it. We can help you decide if repair or replacement is right for you.

Choosing Your Basement Water Pump

Our sump specialists can help you choose the right unit to fit your needs. The two main types are submersible and pedestal pumps.

  • Submersible pumps:
  • Placed below the water in a basin; the water is pumped through it
  • More durable and longer lasting than other types
  • Best for homes that will rely on the pump for everyday use
  • Pedestal pumps:
  • Pump sits on a pedestal above the tank and cannot be submerged in water
    Requires more frequent replacement
  • Best for homes that will use for emergencies only

Emergency slots open today
Water heaters & leak detection

No hot water, or water where it shouldn't be?

Two problems we fix almost every day. Both get worse — and more expensive — the longer they sit. Here's exactly how the visit goes.

  1. You call or send the form. We give you a two-hour arrival window by text.
  2. We diagnose on site — camera or leak detection equipment, not guesswork.
  3. You get a flat price in writing. Approve it and we fix it the same visit where parts allow.